A woman in athletic wear mid-stride under tall palm trees at a beach park.

HSA and FSA

Save an average of 30% with your HSA or FSA card

Pay with your HSA or FSA card on items marked HSA eligible. Pick HSA/FSA in the payment list at checkout.

What happens at checkout

Three steps, all of them inside the checkout you already use.

A checkout payment list showing Credit card, Apple Pay, and Pay with FSA/HSA, with the FSA/HSA option selected.

Step 1

Pick HSA/FSA in the payment list

It sits with credit card and the wallets, not off in a separate flow.

A short health question card shown during checkout, with No and Yes answers and a Continue button.

Step 2

Answer a few health questions

Checkout may ask a few quick questions about how you will use the item. A licensed provider reviews your answers.

A checkout payment panel with Split payment with another card checked, showing an HSA/FSA card amount and a credit or debit card amount.

Step 3

Pay on one card, or two

Use your HSA or FSA card, or split the order across two cards. If a letter is needed, it arrives by email after you check out.

How does paying with HSA or FSA save me 30%?

These accounts exist to allow you to pay with pre-tax dollars for items that treat, ease, or prevent a condition diagnosed by a provider.

One hundred dollars of pay, followed two ways. Spending from your bank account: one hundred dollars you earn, then thirty dollars taken out in taxes, leaving seventy dollars to spend. Spending from your HSA or FSA: one hundred dollars you earn, no taxes taken out, leaving one hundred dollars to spend.

Illustrative math, not tax advice and not a discount. Your savings depend on your own tax rates and your plan.

Before you worry about it

No new account

No new account to open and no balance to top up. Bring the card your employer gave you.

Your order is not held up

The questions do not hold up your order, so you pay and check out as normal.

A provider reviews you, not us

A licensed provider reviews your answers to confirm the purchase meets IRS requirements. Your answers are handled confidentially.

Normal cards still work

Payment with a credit card is still an option, if you decide not to proceed with HSA/FSA.

Common questions

What are FSA and HSA accounts?

Both let you set aside money from your paycheck before taxes for eligible health expenses. An HSA is a health savings account and generally stays with you year after year. An FSA is a flexible spending account and usually has a yearly deadline. Not sure if you have one? Check with your employer or your benefits provider.

Can I use my HSA/FSA at CROSSKIX?

Yes, on items marked HSA eligible. Pick HSA/FSA in the payment list at checkout, answer a few quick health questions if checkout asks them, and pay with your HSA or FSA card the same way you would use any other card. If a letter of medical necessity is needed, it comes to you by email after you check out.

Can I use my regular credit card instead?

Yes. Every regular payment option is still there. You can also split an order: put part of it on your HSA or FSA card and the rest on a regular credit or debit card.

What is a letter of medical necessity?

Under IRS rules, some things you buy count as a medical expense only when they treat a specific health condition, not when they are for general health. A letter of medical necessity is a licensed provider's written opinion that a product may treat a condition you have.

Some items need one. You answer a few health questions at checkout. A licensed provider reviews your answers, not our products. The questions do not hold up your order, so you pay and check out as normal. Your letter arrives by email after you check out. Keep it, because your plan may ask to see it. Not everyone qualifies, and your plan makes the final decision on any claim.

Your answers stay private. They go to the licensed provider who reviews them, not to CROSSKIX, and your letter is emailed only to you.

Are there any fees?

You pay the price on the product page. There is no extra charge at checkout for paying with your HSA or FSA card.

When should I use my FSA/HSA dollars?

Any time of year. HSA money generally stays with you year after year. FSA money usually has a deadline, and many plans run use it or lose it at the end of the year, so check your plan's dates before December.

How long until I get my letter of medical necessity?

It arrives by email after you check out. If you do not see it, check your spam folder first, then reach out to us through our contact page and we will help.

I don't have an HSA/FSA. Can I still benefit?

You need one of those accounts to use pre-tax money. Many employers offer them during open enrollment, so it is worth asking. You can still check out normally with any card.

I don't live in the US. Can I still use this?

HSA and FSA are United States programs, so the pre-tax option only applies to US accounts. Everything on the site can still be bought the normal way.

Use the card you already have

Pick HSA/FSA at checkout. Nothing else about your order changes.

See what is eligible