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Questions or Comments?

Drop us a line (below) and we'll be sure to get back with you within 24 hrs.

Enter your name, email, phone number, and subject in the message box. We'll have the right person contact you regarding your inquiry.

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Refunds or Exchanges

Submit a request for Refund or Exchange

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Order Inquiries

Order Status - order@crosskix.com

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Complete our online Dealer Application below and allow 24 hrs for a response.

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Sizing

 Crosskix are made to have a "RELAXED FIT"

They are made to have a little extra room but still has a secure fit that allows your feet to feel stable as you walk. 
    There will be a slight amount of room around the perimeter of the foot and the sides of your feet may meet the shoe walls. This holds true especially when you wear socks. 
      The top of your foot will also have some space. And your toes shouldn't touch the front of the shoe.

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      HOW TO DETERMINE YOUR SIZE

      Follow these simple instructions to determine the proper size Crosskix.

             

       

      STEP 1:

      Place a piece of paper against the base of a wall and place your foot on top making sure that your heel is touching the wall base.

      STEP 2: 

      With a pencil or pen, mark the furthest part of your foot.

      STEP 3:

      Using a ruler, measure the length of your foot from the end of the paper to the mark you made in step 2.

      Your final step is to locate your measurement on the size chart below and cross-reference it with the corresponding size. 

      NOTE: If your measurement falls in between sizes, we suggest to go up to the nearest size for the best fit.


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        SIZE CHART

         

         

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        SIZING TIP:

        Order the size you would normally wear in sneakers. Crosskix have been compared to other sneakers that are "standard" sizing which neither runs small or large.

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        Order the wrong size?

        No problem! We understand there's a good chance this will happen from time to time. If so, simply send back the (unworn) shoes in it's original packaging and we'll send you the correct size. 
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        Request for Exchange or Refund

        To request for an Exchange or Return, click on link below:

        Submit a Request for a Refund or Exchange

        Thank you!